Using available technology as a tool, not a purpose in itself, applies
to the Handheld more than anything else does. At ReQuest we have used
the Handheld technology in those situations where its operation adds
value or it adds value to collect the data in the field, optimizing
existing business processes.
ReQuest developed a genetic mating program that exemplifies how the
Handheld can optimize existing business processes by adding value in
its operation as well as adding value by providing in the field data
collection. With its intuitive programming, ReQuest and its partner
have leveraged their broad Agri-Food related experience to program and
support the PalmOS Handheld to provide the following advantages:
- Seamless synchronization: it is not difficult to synchronize with a desk or
laptop unit. The synchronization is seamless and stable, limiting the risk
of data loss and making the data more frequently available.
- Snap-On modules: the PalmOS Handhelds are known for their wide range of
snap-on modules such as GPS, GMS, Barcode scanners, data loggers etc.
ReQuest has experience and knowledge on interfacing with several of these
- User-friendly interfaces: for the Handheld to be successful, the
interface needs to be intuitive. Only then can the introduction of a
Handheld be truly successful. In theory every user sees the advantage of
working with the Handheld; in practicality however user acceptance of the
technology differs a lot. Together with its partner ReQuest has experience
in successfully developing and introducing Handheld applications for a
broad user group.
- Faster data processing: collecting the data is one thing; however
interfacing with various data sources using new technologies is another.
At ReQuest we have experience and knowledge in transferring data from the
mainframe to the handheld (in the field) and back, using only GSM and infrared
communication. Having this procedure be seamless and integrated ensures high
quality data processing, reducing errors and improving speed.
Use of the handheld also adds value by:
- Providing more information in the field: With new technologies such as GPRS
it is even possible to have a continuous connection to the mainframe to upload
and download data on an as needed basis.
- Data validation in the field: ReQuest can program the data entry so that
more of the data validation takes place in the field instead of on the mainframe.
- Report generation in the field: This makes it possible to better service your
clients by providing them with direct feedback on the data collected.